Intech » Technical Support

Other World Computing www.macsales.com

New Technical Support Intech has made a few changes to ensure that all of our customers get top-notch support! We have now teamed up with the Mac experts at OWC (Other World Computing) so that you can get exceptional technical support when you need it. Please review the support choices below and click on the one that best describes your needs. Pre-Sale Questions: Do you have a quick question before you buy? Select this option to contact OWC's Sales Department. Hours: Mon-Fri 8AM-10PM | Sat 9AM-4PM (CT) Software Tech Support: Do you have a question regarding the use and/or installation of your purchased SpeedTools software? Select this option to contact OWC's Tech Support Department. Hours: Mon-Fri 8AM-10PM | Sat 9AM-4PM (CT) Note: If you purchased your Intech software product before December 2010 from Intech's web store, and are having trouble logging into Intech's download site, Please DO NOT contact OWC as they will have NO record of your purchase. Instead, select one of the options below. Lost Login Password: Try our 24/7 self-serve lookup system with this support option. Note: Intech's Login system is for existing customers who purchased before December 2010 from Intech's own web store. If you purchased after that time from OWC (see your e-receipt) and need to download and/or arrange a replacement of your software, please contact OWC directly at www.macsales.com. Can't Login to Download: Usually this is caused by a previous login session not being closed properly. Click this option to close all previous sessions and login with a new session. Other Questions, Requests or Issues: Contact the Intech Support Department by selecting this option. Hours: Mon-Fri 9AM-4PM (MT)